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Open Gumboot
Start in the Gumboot app or open the Gumboot website to begin.
Help Centre
How to get started with Gumboot
Gumboot helps people post local jobs, apply for work, message each other, and complete jobs safely through one clear platform flow.
Post a job with confidence
Apply for local work nearby
Message and complete jobs in one place
Posters
Add a card, post a job, and compare offers.
Workers
Verify your ID, browse the map, and send an offer.
Trust
Messaging and payment stay inside the Gumboot flow.
Sign Up
A simple start for everyone
Whether you want to post a job or earn from local work, the first steps are the same. Open Gumboot, create your account, and head to the home page.
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Create an account
Tap Sign Up, enter your details, and set up your profile.
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Land on the home page
From there you can post a job, browse the map, or apply for available work.
For Posters
Posting a job
People who want work done can create a job from the home page. Gumboot keeps the process clear from setup through to choosing an offer.
Add a valid card
A card is required before a job can be posted. If you have not added one yet, Gumboot will guide you there first.
Post your job
Create the job from the home page with the details someone local needs to get started.
Receive offers
Interested workers can send offers based on the job and the amount they think suits the work.
Accept or decline
Review each offer, compare your options, and choose the person you want to work with.
Why the card step matters
Requiring a valid card helps Gumboot support a secure process and makes it possible for payment to be held safely while a job is completed.
For Workers
Applying for work
Workers can browse available jobs on the map and apply for the ones that suit them. Verification comes first so the platform stays safer and more trustworthy.
Verify your ID
Before applying, workers need to complete ID verification to help keep the platform safe.
Upload ID and selfie
You can use a passport, driver's licence, or other accepted ID, along with a selfie to confirm it is really you.
Browse the map
Once verified, available jobs appear on the map so you can see what is nearby.
Send your offer
Apply for the job and include the amount you believe is appropriate for the work.
Accepted Offer
What happens when an offer is accepted?
Once an offer is accepted, Gumboot shifts from matching people to helping them finish the job with more confidence.
The job becomes scheduled once the poster accepts an offer.
Both people can message each other to confirm timing, access, and job details.
Gumboot holds the payment securely while the work is underway.
Holding payment helps reduce risk for both sides and supports a safer, fairer process.
Completion
Completing the job
Both sides have a clear role at the end of the job. The worker confirms the work is done, and the poster confirms the result before payment moves forward.
Worker Flow
- Complete the job
- Upload photos of the finished work
- Press Complete
Poster Flow
- Receive a notification
- Review the uploaded photos
- Press Complete if everything looks right
Payment release
Once both sides have marked the job complete, payment can be released according to the Gumboot platform flow.
Messaging
Keep the job conversation in one place
Posters and workers can message each other during the job process to confirm details, ask questions, and keep everything clear in one thread.
Trust and Safety
Why Gumboot holds payment
Gumboot holds payment during the job process to help protect both the person posting the job and the person completing the work. This reduces risk, gives both sides more confidence, and supports a safer local job experience.
FAQ
Common questions
A few quick answers for first-time users.
Do I need an account to use Gumboot?+
Yes. You need a Gumboot account to post a job, apply for work, message other users, and complete jobs through the platform.
Do I need a card to post a job?+
Yes. A valid card is required before you can post a job so Gumboot can support a secure payment flow.
Why do workers need ID verification?+
ID verification helps Gumboot confirm that the person applying for work is who they say they are, which supports trust and safety across the platform.
What ID can I use?+
Accepted ID can include a passport, driver's licence, or other supported identification shown during the verification flow.
Can I message the other person?+
Yes. Posters and workers can message each other during the process to confirm details, timing, and any questions about the job.
What happens after I accept an offer?+
The job is scheduled, messaging stays open, and Gumboot holds the payment securely while the work is being completed.
Why is payment held by Gumboot?+
Payment is held to help protect both sides, reduce risk, and give everyone more confidence while the job is in progress.
What happens when the job is complete?+
The worker uploads completion photos and presses Complete. The poster reviews the work and also presses Complete, then payment can be released according to the platform flow.
Ready
Ready to get started?
Create your account, open Gumboot, and move from signup to your first job with a clear step-by-step flow.